Don't have access to the internet? Need to transfer funds or check your balance? Get your account information including balance, history, and transfer funds via phone.
Have a question for our experts? Give us a call!
Need to mail us something?
PO Box 888
Kearney, MO 64060
Need to email us?
Need to report your debit card lost or stolen?
To report your card lost or stolen on weekends or after hours, please call 1-800-554-8969. You will need to verify your mailing address, phone number, and social security number.
***IMPORTANT E-MAIL DISCLOSURE***
The bank recognizes E-mail as a simple and cost effective method of communication, however requests and inquiries requiring immediate attention should not be sent via E-mail. Similarly, sensitive personal and account information such as account numbers, passwords, PIN number, or Social Security Numbers should not be sent via E-mail. Because an E-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may E-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.
KCB Bank is supervised by the Federal Reserve
To file a complaint, you can:
- Call them toll free at 888-851-1920 (TTY: 877-766-8533) 8AM to 6PM CST
- Email them at firstname.lastname@example.org
- Send a fax to them at 877-888-2520
- Write them at:
Federal Reserve Bank
PO Box 1200
Minneapolis, MN 55480
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