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Education Center | Demo

CONTACT US           

Phone: 816-628-6050
Mailing Address: PO Box 888
Kearney, MO 64060

email: techsupport@kcbbank.com 

Lost or stolen cards:
To report your card lost or stolen on weekends or after hours, please call 1-800-554-8969. You will need to verify your mailing address, phone number, and social security number.

***IMPORTANT E-MAIL DISCLOSURE***

The bank recognizes E-mail as a simple and cost effective method of communication, however requests and inquiries requiring immediate attention should not be sent via E-mail. Similarly, sensitive personal and account information such as account numbers, passwords, PIN number, or Social Security Numbers should not be sent via E-mail. Because an E-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may E-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and/or cards.


 

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KCB Bank is supervised by the Federal Reserve

To file a complaint, you can:

  • Call them toll free at 888-851-1920 (TTY: 877-766-8533) 8AM to 6PM CST
  • Email them at consumerhelp@federalreserve.com
  • Send a fax to them at 877-888-2520
  • Write them at:

    Federal Reserve Bank
    PO Box 1200
    Minneapolis, MN 55480